The Official State Gazette today publishes the Order TMA / 277/2020, of March 23, of the Ministry of Transport, Mobility and Urban Agenda by which essential services are declared to certain tourist accommodation and complementary provisions are adopted.

The Order collects a list of 370 tourist accommodations scattered throughout the national territory that will remain closed to the general public, but must allow the accommodation of those workers who carry out maintenance, health care, repair and construction, supply and transportation of services. essential.

The aim is thus to ensure the provision of the essential services of companies and suppliers necessary for the supply of the population and the maintenance of the essential services themselves. Furthermore, it is intended to avoid the negative effects on employment and business viability derived from the suspension of public contracts, and its negative structural impact on this part of the productive fabric.

Among the workers whose accommodation is made available are maintenance, health care, repair and execution of works of general interest, supply of agricultural and fishing products, and crews of fishing vessels, as well as complementary services to them, in the field health, port, airport, road and rail, food, rescue and maritime security.

Also those that are dedicated to the installation, maintenance and repair of telecommunications networks and data processing centers, energy and water supply, supply and transport services of goods or passengers linked to the activities allowed by Royal Decree 463 / 2020, of March 14, as well as essential services, such as the State Security Forces and Bodies and the workers who must carry out the activities included in articles 17 and 18 of the aforementioned Royal Decree.

Guarantee the provision of services

Additionally, the Minister of Transport, Mobility and Urban Agenda may expand, modify, revise or update the list of tourist accommodation listed in the annex to the order when necessary to guarantee the provision of services, according to the request made by the department. corresponding ministerial.

Tourist accommodation declared an essential service will also allow the accommodation of people who have to travel to attend to the elderly, minors, dependents, people with disabilities, especially vulnerable people or those with health care needs, among other cases, in accordance with the situations provided for Royal Decree 463/2020, of March 14, as well as to all those people who, due to force majeure or a situation of need, urgently need to ensure punctual accommodation.

The rest of the tourist accommodation not listed in the annex to this Order may provide accommodation exclusively to the groups mentioned above.

The accommodations listed in this Order will provide a restaurant service and any other that may be necessary for the proper provision of the accommodation service, when they are authorized to do so, exclusively to the people who are housed in them. Notwithstanding this, professional freight transporters may be allowed access to cleaning and catering facilities and services, even if they are not housed.

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The Minister of Industry, Commerce and Tourism, Reyes Maroto, chaired this Monday an extraordinary meeting of the Tourism Sector Conference, convened by the Secretary of State for Tourism to analyze together with the Autonomous Communities and Cities the impact of COVID-19 on the entire value chain of the tourism sector and to reinforce the cooperation mechanisms.

At the meeting, which was held entirely by videoconference, updated data was exchanged on the impact caused by the pandemic and it was agreed to develop a close collaboration between the Government and the Autonomous Communities to return tourists to their countries of origin and residence. usual in the shortest possible time, as well as coordinate measures aimed at responding to the economic impact caused by COVID-19.

Reyes Maroto has detailed the work that the Ministry has been carrying out -in the framework of the indications of the Technical Committee for the Management of the Coronavirus and of the provisions of Royal Decree Law 463/2020, of March 14- as well as possible measures to be adopted by the Government short term. The Secretary of State for Tourism will enable a mailbox to receive information from the Autonomous Communities and will give visibility on its website to the measures adopted, from which the tourism sector may benefit, to facilitate its dissemination and communication.

Councilors, vice-councilors, general secretaries or directors of Tourism from fifteen Autonomous Communities and the Autonomous City of Ceuta have participated in the session. It has been agreed to hold a meeting next Friday to monitor the situation.

Throughout the week there will also be extraordinary meetings of the Sectoral Conferences of Commerce and Industry.

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The Secretary of State for Tourism, Isabel Oliver, has chaired an extraordinary meeting of the executive council of the Spanish Tourism Council (CONESTUR) – the second in less than fifteen days – to exchange updated information on the coronavirus with representatives of the autonomous communities, the tourism sector and economic and social agents.

The meeting, which was partially held by videoconference, also included the deputy director general for Environmental Health and Public Health, Fernando Carreras; the Deputy Director General for Arbitration and Consumer Rights, Alicia Menéndez; the deputy director of Strategy and Services for the Turespaña Sector, Elvira Marcos; and the head of Aena's Airport Services, Maintenance and Quality Division, Gema Martín.

All the members of the executive council of Conestur have thanked the publication of the Guide of good practices for the tourism sector and its workers – the elaboration of which was agreed at the previous council meeting – considering it “very necessary, complete and useful”.

The Secretary of State for Tourism started the meeting remembering that “we are facing a global emergency in which collaboration and involvement of all is necessary to get out of this situation as soon as possible and in the best possible way. In a crisis like this, people and their health come first, but it is also a priority for the Government to safeguard companies to maintain employment and, therefore, we are working on a comprehensive package of measures. ”

For its part, the deputy director of Strategy of Turespaña explained that they are monitoring daily, through its 33 offices abroad, the situation in the issuing markets while they are already working on the preparation of a promotion plan to launch once this crisis is over.

The members of the executive council have agreed to hold periodic, weekly or biweekly meetings depending on the evolution of the situation, to continue coordinating and exchanging information.

List of attendees at the Conestur executive council meeting:

– Gema Martín Egea, head of Aena Airport Services, Maintenance and Quality Division
– José Luis Zoreda, Executive Vice President of Exeltur
– Martí Sarrate, President of ACAVE
– Agapito Maricalvo, ALA manager
– Beatriz Martín, sub. of Corporate Development of the Chamber of Commerce.
– Alfredo Serrano, President of CLIA-Spain
– José María Martínez, sec. General of the CCOO Services Federation
– Francesc Colomer, sec. Autonomous Community of the Valencian Tourism Agency
– José Luis Yzuel, President of CEHE
– Emilio Gallego, Secretary General of CEHE
– Carlos Garrido, President of CEAV
– Ramón Estalella, Secretary General of CEHAT
– Marta Blanco, President of the CEOE Tourism Council
– César Gutiérrez, President of FETAVE
– María Frontera, president of FEHM
– Enrique Alcántara, vice president of FEVITUR
– Juan Luis Barahona, President of FENEVAL
– Ciprán Rivas, Director of Tourism of the Canary Islands
– Isabel Muela, Deputy Minister of Tourism and Commerce of the Basque Country
– Manuel Muñoz, Secretary General for Tourism of the Junta de Andalucía
– Alicia Menéndez, sub. General of Arbitration and Consumer Rights
– Álvaro Vicioso, secretary of Federal Trade Union Action of FeSMC UGT

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Document emanating from the XII Ministerial Meeting of Ibero-American Tourism, in which ministers and authorities from 17 Latin American countries agreed to give a strong boost to tourism as an important engine of sustainable development. The meeting was held on March 9 and 10, 2020 in Andorra, within the framework of the XXVII Ibero-American Summit of Heads of State and Government.

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The Secretary of State for Tourism of the Ministry of Industry, Commerce and Tourism has prepared, under the coordination of the Ministry of Health and with the participation of the sector, a Guide of good practices for establishments and workers in the Spanish tourism sector, in order that they can act on the situation produced by the coronavirus COVID-19.

The guide is a help tool to ensure activity in companies or workplaces and at the same time protect the health of their staff and their customers. For its preparation, the instructions and recommendations prepared by the Ministry of Health, the “Information Document on the coronavirus COVID-19” of the hotel business association HOSBEC and the Guide for the elaboration of the action plan of the companies have been taken into account against emergencies approved by CCOO, UGT, CEOE and CEPYME on the occasion of the outbreak of influenza A in 2009.

In addition to the basic general measures, it includes specific prevention measures in tourist accommodation (management, reception, technical and maintenance services, dining rooms, bars and kitchens, cleaning staff and maids, or children's recreation areas). It also contemplates the procedures to be followed in case of establishment or room with confirmed positive case, and communication policies and information flows.

This is an open document to which new information, recommendations or instructions will be incorporated depending on the evolution and expansion of the virus. The guide is available at

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The Minister of Industry, Commerce and Tourism, Reyes Maroto, met today with the Mayor of Santiago de Compostela, Xosé Sánchez Bugallo, to address different aspects related to the planning and international promotion of the Holy Year of 2021.

Reyes Maroto has pointed out that the Government “is the first pilgrim of Xacobeo 2021, since it is carrying out works in municipalities and provinces to guarantee the success of the Holy Year and promoting promotional actions to increase its notoriety.

The minister has indicated that the Government will spend 92 million euros in works of rehabilitation of buildings of architectural interest, restoration of works of cultural interest and infrastructure improvement of numerous municipalities located on the different roads. He also highlighted the importance of an event like Xacobeo 2021, since “the arrival of thousands of pilgrims is an event of great economic, social and cultural importance for Galicia, but also for the whole of Spain, and represents an opportunity for increase knowledge of the Camino de Santiago in international markets ”.

Turespaña 2020 Marketing Plan

The Ministry of Industry, Commerce and Tourism, through Turespaña, has developed a Marketing Plan that includes a promotion strategy in collaboration with the Autonomous Communities. This coordinated action aims, according to Maroto, "to increase its dissemination, impact, efficiency and profitability."

The Plan places special emphasis on the development of actions adapted to the different demand profiles of international tourism markets. More than one hundred actions are scheduled, including familiarization trips, media presentations, reverse trips, direct actions to the public and online marketing.

In coordination with the Xunta, the nerve center of the promotional actions will be the Turespaña office in Rome. An interactive screen with a map of the Camino will be installed, multimedia presentations will be made to the final public, media and professionals of the sector, actions will be carried out with travel agents and all information on social networks will be energized. Also, Turespaña will enable a website, and distribute written material and videos of its own production in several languages.


Road booklet in nine languages:

Microsite web in five languages:

Video in five languages:

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Spain received 4.1 million international tourists during the first month of the year, 1.4% less than in the same month of 2019, while its expenditure increased 2.1% to 4,779 million euros. These are data from the surveys on Tourist Movements in Frontera (FRONTUR) and Tourism Expenditure (EGATUR) prepared by the National Statistics Institute.

The Secretary of State for Tourism, Isabel Oliver, highlighted “the good start of the year with a new increase in tourism spending that guarantees higher levels of profitability in the sector, which translates into better jobs. From the Government we are working closely with the other administrations and the private sector to strengthen a competitive, sustainable and profitable tourism model ”. Oliver has also referred to COVID-19 and considers that “there are no public health reasons for not traveling to Spain. They are moments to keep calm. Spain is a safe country and we have the best public health and the best health professionals ”.

Arrival of tourists

During the first month of the year, the main issuing markets were the United Kingdom, with 718,248 international tourists (11% less), Germany, with 493,711 (4.6% less), and France, with 480,364 (7.7% plus). It also highlights the increase experienced by the Netherlands (7.1% more, with 163,329 tourists).

The Canary Islands was the autonomous community that received the most international visitors, with more than 1.1 million (5% less than in 2019), followed by Catalonia, with 869,168 (4.5% less), and the Community of Madrid, with 611,422 (4.6% more).

Increase in spending

The average daily expenditure of January tourists increased by 4.3% and stood at 144 euros.

The Autonomous Communities of main destination with the highest total expenditure in January were the Canary Islands (with 1,423 million euros, 2.9% less than in the same period of 2019), Catalonia (with 904 million and a decrease of 4.2%) and the Community of Madrid (with 874 million and an increase of 13.7%). It also highlights the growth of Andalusia – 13.1% -, which reached 674 million.

As for the issuing countries, the United Kingdom has the highest expenditure and accumulates 730 million euros in the first month of the year (9.4% less). It is followed by Germany, with 570 million (3.5% more) and the Nordic countries as a whole – Denmark, Finland, Norway and Sweden – with 437 million (7.1% less). The expenditure of France, with 297 million euros, increases by 11.3%.

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The Minister of Industry, Commerce and Tourism, Reyes Maroto, and the Secretary of State for Tourism, Isabel Oliver, have visited the facilities of the Palacio de Congresos de Madrid.

This week, Turespaña, under the Ministry of Industry, Commerce and Tourism, has released for public information, for a period of one month, the feasibility study for the rehabilitation and subsequent operation of the Palacio de Congresos de Madrid.

After the visit, Minister Reyes Maroto stressed that "it is a space that can host large congresses and the work of the Government in these months has been put on the road map for the reopening of the facility after several years closed." Maroto said that "one more step has been taken to restart an iconic infrastructure in Madrid, which will help consolidate the city as a congress destination."

The content of this feasibility study is available to those interested in the Turespaña website ( The allegations to it must be sent by email before March 15.

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The Secretary of State for Tourism, Isabel Oliver, travels to Brussels on Tuesday as part of a delegation composed of the Secretaries of State of Croatia and Portugal, the Minister of Tourism of Albania and the Secretary General of the UNWTO to hold meetings with the main European institutions

This trip is the continuation of the meeting held in Fitur's framework on the future of sustainable tourism in the context of the European Green Pact. During it, it will be discussed how tourism can help achieve the objectives set by the European Commission and, especially, those reflected in the Green Pact.

Isabel Oliver will hold a working dinner on Tuesday with the European Commissioner for Cohesion and Reforms, Elisa Ferreira. The next day he will meet with David Sassoli, president of the European Parliament, and with team members of Frans Timmermans, executive vice president of the European Commission and head of the European Green Pact.

Subsequently, it will intervene in the Committee on Transport and Tourism to defend the importance of the sector as a lever for inclusive socio-economic development in Europe and to detail the Spanish tourism policy, whose main focus is the sustainability and compliance with the SDGs of the 2030 Agenda.

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Social Security affiliates linked to tourism activities grew 3.5% year-on-year in January, reaching a total of 2,371,103 members, according to the data included in the Tourism Employment Report prepared by Turespaña, under the Ministry of Industry, Commerce and Tourism, and spread today. It is the highest figure in the historical series of a month of January.

Employment in tourism activities has added in the last year 80,447 workers in high labor, representing 12.5% ​​of the total affiliates in the national economy.

The Secretary of State for Tourism, Isabel Oliver, celebrates “the good start of the year at the labor level, which confirms the great dynamism of the sector. Tourism has become a real lever of change and prosperity in the whole of Spanish territory and a key pillar to generate opportunities in the so-called "Empty Spain". From the Government we are promoting a new tourism policy based on the diversification of products and destinations, on tourism intelligence and on the improvement of the quality of employment, through measures such as the Master Plan for Decent Work, the table for quality of employment in hospitality or the protocol of 'Fair, socially responsible hotels'.

Affiliation by sectors and communities

Of the 80,447 high occupations in December, 47,592 correspond to hospitality. The section "other activities" rose by 30,752 members and travel agencies had an increase of 2,103 workers. The report highlights the positive performance of this branch of activity since December 2014, as it had reduced employment figures continuously in the previous six years (2008-2014).

Tourist employment grew in all Autonomous Communities. In absolute figures, employment in the hotel and travel agencies / tour operators as a whole experienced its greatest increase in Andalusia, the Community of Madrid, Catalonia and the Valencian Community. Finally, in relative terms, the year-on-year increases in Murcia (5.4%) and Andalusia (4.8%) stand out.

The full report can be found here:

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