The Secretary of State for Tourism and the Spanish Federation of Municipalities and Provinces (EMFF) have presented today at FITUR the XII SICTED Awards for Tourism Quality in Destinations, a distinction that recognizes the efforts of destinations and their tourism agents in search of excellence in the provision of services.
“These awards value and recognize the work and efforts carried out by professionals, institutions, companies and destinations that participate in the project in favor of continuous improvement and that, despite the current pandemic situation, have continued to bet on tourism quality. and continuous improvement”, highlighted the Secretary of State for Tourism, Fernando Valdés.
The Spanish Tourism Quality System has been in operation since the year 2000, continuously evolving and incorporating new programs to its roadmap, and has been used successfully throughout its history to improve the quality of the offer in tourist destinations and in the companies adhering to its various initiatives. With the Next Generation EU European funds, its Anfitriones training program will be promoted and the initiative's management computer platform will be reformed.
As every year, at the SICTED Awards ceremony, new destinations were welcomed, destinations whose companies have obtained the "Tourist Quality Commitment" distinction for the first time throughout 2021. On this occasion, the new SICTED destinations are: Fuentes de Andalucía and Luque (Andalusia), Altea, Calpe, La Canal de Navarrés and Torreblanca (Comunitat Valenciana), Cangas de Onís and Carreño (Principality of Asturias) and Cartagena and Molina de Segura (Region of Murcia ).
On the occasion of the 20th anniversary of the first pilot implementations of the project, a mention has been given to four destinations for their commitment and permanence in the SICTED project, which have been working on the model since 2002. These are Lanzarote, Menorca, Santiago de Compostela and Segovia.
As a novelty of this XII Edition of the SICTED awards, an eighth category has been established, as a special category for the Best SICTED digital promotional material, which values the effort to create and disseminate digital promotional material for SICTED and the participating destinations and regions. in the project, giving it visibility and public recognition.
For all these reasons, the Secretary of State for Tourism, through this new call for the SICTED Awards, in its twelfth edition, grants public recognition to the tremendous effort made during the year 2021, by those professionals and entities that, through their special dedication in favor of tourist quality, they have seen in SICTED a valid tool for crisis management in the area of their territory, destination or organization.
The winners and prizewinners in each category are:
Category "Best Management Team SICTED"
First prize: Encarna Marín, Concha Sánchez and Dulce Nombre de María Moreno, SICTED managers of the Murcia destination (Region of Murcia).
They get the second prize: María Antonia Fuentes Acevedo, SICTED manager of the Levante Almeriense destination (Andalusia) and the Third award: Javier Navarro Martín, Diana Vázquez and Cosme Cabrera Díaz, SICTED managers of the destination Santa Cruz de Tenerife (Canary Islands).
Category "Best SICTED destination"
First prize: Destination Provincial Council of Pontevedra-Rías Baixas (Galicia).
They get the second prize, the destination Alcalá La Real (Andalusia) and the third prize, the destination Elx-Elche (Comunitat Valenciana).
Category "Best supra-municipal public administration in favor of SICTED"
First prize: Valencian Community Tourism. Presidency of the Generalitat Valenciana.
gets the second prize: Basquetour. Department of Tourism, Commerce and Consumption of the Basque Government.
And the Third award, the General Directorate for Quality, Innovation and Promotion of Tourism in Andalusia.
Category "Most competitive SICTED Tourist Service"
First prize: Trade Federico Verdú-Nougat and Ice Cream, from the destination Gijón (Principality of Asturias).
gets the second prize the RH Bayren Hotel & Spa in Gandía (Valencian Community) and the Third award, the Celler La Parra restaurant, in Pollença (Balearic Islands).
Category "Best SICTED Agent"
First prize: Ines Soler Regli.
gets the second prize, Cayetano Ureña Zafra and the third prize, Natalia Gañán Gutierrez, all of them agents and consultants specialized in the Integral System of Spanish Tourism Quality in Destinations (SICTED).
Category "Most outstanding SICTED tourist service improvement plan"
First prize: "Vertical bioclimatic garden" improvement plan of the Ciudad Real Tourism Office (Castilla La Mancha).
gets the second prize: “New cuisine under environmental, quality and production criteria” at the La Barraca de Orihuela Restaurant, in the Orihuela destination (Comunitat Valenciana).
And the Third award: “12 signature routes through the Region of Murcia”, by ALDABA Tourist and Cultural Services (guides), from the destination Murcia (Region of Murcia).
Category "Most notable SICTED destination improvement project"
First prize: "Promotion of cycle tourism", of the Almuñécar destination (Andalusia).
gets the second prize: “Digital improvement of tourist information in destination”, of El Campello (Comunitat Valenciana).
And the Third award: “Get to know León and COVID”, from the León destination (Castilla y León).
Special category “Best digital promotional material SICTED”:
First prize: Campaign "This is a good sign" of the Valencian Community (Comunitat Valenciana).
gets the second prize the promotional material "3 Videos to value the quality in destination" of the Region of La Ribagorza (Aragón).
And the Third award, the promotional website “Caminito del Rey Quality Destination”, of the Caminito del Rey destination (Andalusia).
More information about
XII SICTED Awards