The Ministry of Industry, Commerce and Tourism of Spain, through the State Mercantile Society for the Management of Innovation and Tourism Technologies (SEGITTUR), will collaborate with Colombia to implement the Smart Tourist Destination model in the city of Bogotá.
SEGITTUR began working with Colombia to promote the smart tourist destinations model in the Andean country with the city of Medellín, which in December 2020 received the DTI distinctive after having passed the methodology of the Secretary of State for Tourism and committing to implement the proposed action plan is underway.
This process represents a great challenge for a city like Bogotá, which has more than 7 million inhabitants, contributes with more than 20% of the generation of added value of the Colombian economy and has the largest air connectivity in the country (39 routes international to September) which allows receiving more than 40% of the flow of visitors of international origin. That is why the city intends to be a Smart Tourist Destination, a process that not only has to do with technology and innovation, but also involves the field such as the governance of the destination, sustainability and accessibility.
In this path that Bogotá is now beginning, in which it has the support and collaboration of SEGITTUR, cooperation between the public and the private, between the entities and the actors of the destination, among which you are all, is key. that all must work in coordination for the benefit of destiny.
The city of Bogotá has opted for SEGITTUR, given its extensive experience in the project, since the Smart Tourist Destinations (DTI) methodology of the Secretary of State for Tourism has been recognized by international organizations such as the UNWTO, the OECD, the Commission Europea and the Inter-American Development Bank.
For the president of SEGITTUR, Enrique Martínez “joining this project will help Bogotá to revalue the destination, with an increase in competitiveness thanks to the better use of tourist resources, better efficiency in production and marketing projects, a boost to sustainable development of the destination in the environmental, economic and socio-cultural aspect. In short, it will mean a revitalization of the territory with long-term effects ”.
For her part, for the director of the District Tourism Institute, Karol Fajardo Mariño, “taking Bogotá to become a Smart Tourist Destination is an opportunity to further promote the articulated work between the public and private sectors of the city. This model supports us in the planning and vision that Bogotá has of being a more sustainable, inclusive destination that supports its processes in the incorporation of technologies and innovation for social transformation and being a more competitive destination for our visitors and tourists and a city with the best living conditions for the resident ”.
To carry out this work, the SEGITTUR team has already held a first meeting at the beginning of the project with those responsible for the District Tourism Institute of Bogotá, in which it has been explained what it means to be a smart tourist destination, the methodology with which it is going to work and the roadmap that will be followed in the coming weeks.
All this work is structured based on the Smart Tourist Destination methodology of the Secretary of State for Tourism, in which 262 indicators related to the components that make up a smart tourist destination are evaluated, which will begin in Bogotá with the analysis of the 5 axes that are: governance, innovation, technology, accessibility and sustainability.
The work will begin with the analysis of all the information of the municipality related to the five axes that make up the methodology, which covers governance, innovation, technology, accessibility and sustainability.
After that, a series of interviews will take place with those responsible for the different areas of the District Tourism Institute, as well as with other organizations directly and indirectly related to tourism, since the Smart Tourist Destination project tries to involve everyone, since tourism is a very transversal sector.
The results of the meetings together with the analysis of the information provided by all the agents involved will serve to evaluate the degree of compliance of Bogotá in each of the axes, which constitutes the basis for the preparation of the diagnostic report and the action plan for its conversion into a smart tourist destination.